COMPANY PROFILE and VALUES
Mission:
· To deliver and give a service with an unmatched client experience, resulting in the highest levels of respect from our community and a rewarding environment for our employees to succeed.
· Never accepting past performance as good enough: but continuing to strive for new levels of excellence.
Values:
· Family owned and operated, always maintain our ethical standards with customers, suppliers, and employees; and always try do the Right Thing.
Goals:
· Listen to our customers and exceed their expectations with every opportunity.
· Listen to our people who do the work.
· Hold each member accountable for results, with a clear understanding that ethical standards must NEVER be compromised.
· Have the attitude: “One for all and all for one”, encourage and support like family.
· Always professional, courteous, understanding, eager, and enthusiastic.
Vision:
· To provide 95% customer satisfaction, as determined by you, our customer. We help families gather and create memories in the comfort of their own home by installing reliable, quality products and consistently providing caring, timely service.